Submit A Claim


To submit a claim, do the following:


Include multiple photos of your product (Inside the packaging would be better)

Describe what is wrong or why you are not pleased with your order

Tell us if you want a return, a refund, or an exchange with a product of equal price


Disclaimer: We cannot accept returns on items such as face masks due to health concerns. How a claim is resolved varies from customer to customer. Visit our Refund Policy page to learn more on how refunds are handled.